Yes, we would also accept money orders, checks and electronic methods such as Western Union. However, in all cases, the payment has to clear before the product is sent out. Please contact Support for more info.
Back to TopYes, the install package you receive contains both Windows and OS X installers.
Back to TopYes, you will be notified via email and sent a link if/when updates become available. Updates are free for the life of the product.
Back to TopWe try to provide as many Upgrade options as possible, but these can’t suit every situation. Please contact Support and we’ll work something out.
Back to TopYes, our Live-related products are compatible with every edition of Live.
Back to TopYes, all of our Live-related products are compatible with Live 9.
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Yes, all of our products are compatible with Mountain Lion. However, you may receive an error message upon trying to install our products such as The product is damaged and can’t be opened. You should move it to the Trash.
Please see this article for information on how to resolve this. In particular, you’ll want to refer to the How to open an app from a unidentified developer and exempt it from Gatekeeper section.
Upon purchase completion, you will be emailed a link to a page that contains links to the preset installer and MT Player installers. You need to download/install both the preset installer and MT Player installer. Our presets will not work with the trial version of MT Player available from Bome.com.
Back to TopPreset manuals are accessed via the “?” button on MT Player. This button will access the manual for whichever preset is currently loaded in MT Player.
Back to TopNo, MT Player can only run one preset at a time. However, we do offer combination presets (such as apC-CL1+TC1 or pKC-SCL+STC+STR) that combine multiple presets into a single preset. Also, it is possible to run multiple instances of MT Player (one for each preset).
Back to TopNo, only MT Player can open MT Player presets. However, MT Player and MT Pro can be used in tandem, which does allow you to modify how the presets function to a certain extent.
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The easiest way to do this is just to remove MT Player’s presets folder and then reinstall the upgraded preset via its installer.
To remove the folder on Windows:
Go to My Documents\Bome’s Midi Translator and delete the folder named Player.
To remove the folder on OS X:
Go to (your name)/Bome’s Midi Translator and delete the folder named Player.